Privacy Policy

At Luup, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.

We collect personal information when you place an order or contact us for support. This includes your name, email address, shipping address, and payment information. We also collect basic information automatically when you visit our website, such as your IP address, browser type, and pages visited.

We use this information to process and fulfill your orders, communicate order updates, provide customer support, and improve your experience on our website. If you opt in, we may also send marketing emails.

Our website may use basic tracking pixels, such as Facebook Pixel or Google Ads, to help measure website traffic and the performance of our advertising. These pixels do not share personally identifiable information with third-party advertisers without your consent.

We may share your information with trusted third parties only as necessary to process payments, fulfill orders through shipping carriers, or comply with legal obligations. We do not sell or rent your personal information to anyone.

We use cookies to ensure our website functions correctly, and to help with analytics and advertising pixels. While we take reasonable measures to protect your data, no system is completely secure, and we cannot guarantee against unauthorized access or breaches.

You have the right to access or request deletion of your personal data, and to opt out of marketing communications at any time. Our website and products are intended for parents and guardians; we do not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time. Continued use of our website indicates acceptance of the updated policy.

For any questions or concerns about your privacy or this policy, please contact us HERE.